Automatically resend confirmation email | Voters

Automatically resend confirmation email

Florian Schmitt

E.g. automatically resend after 24h.

Philipp Stracker

I remember MailPoet telling us that sending multiple emails without consent might not be allowed according to GDPR...

But I think we need to differentiate two cases:

A) The user opened the confirmation mail and actively decided to not click the link. In this case, I'm fine to not send a confirmation reminder.
B) The confirmation email was not opened but was trashed, forgotten, ended in spam, did arrive too late, etc. In that case, I would like to resend the confirmation email once, after a variable duration to give the subscriber a second chance to complete the subscription.

Since MailPoet tracks email openings, it should be possible to address group B and not remind people who already opened the first email.

Request about related issues: https://mailpoet.canny.io/feature-requests/p/better-handling-of-unconfirmed-users (some issues might be fixed already, I did not re-check recently)

Ralf Wiechers

Maybe make time frame filterable or a setting