Segments: add "None of the conditions" option
planned
L
Lee Busch
It's 2023 and I am still unable to re-send to non-openers. The NOT feature would allow this. Being able to easily re-send to non-openers is basic best practice in email marketing. Mailpoet is feature-incomplete without these tools.
Tautvidas
Lee Busch: Hi Lee, I appreciate your feedback. While we don't have "None of the conditions" option on our immediate roadmap, perhaps we can achieve your specific use case with other tools.
MailPoet has segment options that can help you identify subscribers who have not opened specific emails. (
opened > none of > one or multiple specific emails
).Would it work for your use case?
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Lee Busch
Tautvidas: Mailpoet lets you simply re-send to non-openers with one command. They also let you build your temporary custom segment as part of the scheduling process, so it's not necessary to leave your creation flow, create a segment, assign the segment, and then delete the segment afterwards since it was a single-use hack. But this is better than nothing.
E
Eric Richmond
I'd list to suggest that this also include user defined fields and not just system fields. I've got custom field that I'd love to be able to segment based on the field being blank.
Tautvidas
Eric Richmond: Hi Eric, thank you for sharing! Could you please share more about the type of data you have in the custom field, and what business objective would you like to accomplish with custom field segmentation?
In the latest versions of MailPoet it is possible to segment subscribers by custom field values (e.g. here I am segmenting subscribers who have dogs), but, unfortunately, it currently does not offer an option to specify "blank" values.
Thanks!
E
Eric Richmond
Tautvidas: Our website is CarsAndCoffeeEvents.com. We send out an email every week to subscribers that contains a list of events that's radius-mapped to show only events within "x" miles of their home zip code. THAT took a bit of custom programming. But we need to email people who've left the state value blank and we can't do a search for state = blank.
Tautvidas
Eric Richmond: Thank you! The additional context is very helpful.
Unfortunately, we don't have any specific timelines at the moment, but I've taken a note of it as part of future segmentation improvements.
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Gou
It's a great idea! Would be helpful to do better segmentation.
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Lee Busch
Please copy this logic feature.
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Lee Busch
Will this apply to conditions other than those directly related to WooCommerce? Such as "NOT a member of segment X"?
Ján Mikláš
planned
R
Ryan
Yes, please add a negative constraint!!
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Lee Busch
OMG yes. There are several related segmentation requests here that all relate to needing "not" or "negative" or "null" options. Combine them, and you'd have enough votes to take action.